In this fast-paced, one-hour workshop, you will learn:
- The Design Thinking Model for problem-solving
- How to draw a Customer Empathy Map
- Important elements of a Customer Journey Map
- Ways to improve communication with customers
Don’t miss the Design Thinking Workshop on 25 January 2021 from 1 – 2 pm CST (2-3 pm EST, 11 am to 12 noon PST).