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Cancellation Policy (Classroom Workshops)

All classroom workshops require a minimum of three attendees.  Courses will be finalized approximately 10-14 days prior to the first day of the workshop.  Participants will be notified of cancellations at this time.

In case of cancellation of a classroom Workshop, candidates may choose:

  1. To be automatically registered for the next classroom course in the same city as the original registration.
  2. A combination of a facilitated online workshop (delivered via interactive webinar) to be held from 8 am to noon Central Time on the same days as the scheduled classroom workshop, and the candidate will have full access to the course materials.  Classroom materials will be shipped at the time of cancellation if appropriate.
  3. Either the facilitated online workshop OR the self-study course with a 50% rebate.  Course materials for the facilitated workshop will be shipped at the time of cancellation as appropriate.
  4. A full rebate as we want to serve you with 100% satisfaction.  A check will be issued at the time of course cancellation.

Candidates shall choose one of the above options if the course is cancelled and must select one option prior to the first day of the scheduled workshop.  If the workshop participant fails to select another option, s/he will be automatically enrolled in the next upcoming classroom workshop in the same city as the original registration.

NOTE:  There is no minimum enrollment for online, facilitated workshops.  All online, facilitated workshops will be held as scheduled.  If an urgent conflict arises, the participant may reschedule the online workshop to the next scheduled and available online workshop.  No refund will be issued for online registrations.

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